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Open Ended
Question
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Problem
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Feature
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Benefit
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3rd Party
Story
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Describe the
problems black grain causes you?
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Bad quality
due to black shedding
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Acme white
lighting a/o grain
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No black
residue. Increase finish quality
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Work of wood.
Less time spent on finishing. Better
finish
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How does
carpel tunnel issues affect you operation?
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Downtime
causing employee absences
|
eased lower
vibration sander
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Lower
occurrence of carpel tunnel. Reduce medical
costs
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Show place
& Plato. Woodworks
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How does tear out affect your
finish?
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Tear out.
Rough finish due to ceramic grain
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Acme's Umayd
heat treated grain
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Less tear out.
Reduce finish cost
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Flooring Ind.
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Describe how
orbital changeovers affects your productivity?
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Excessive
downtime due to change overs
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Acme's ultra
finish emerald green orbital
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Longer life. Cost
savings
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Hunt Wood
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Describe how
your current supplier could do better for you?
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Current
supplier lets us down by not fixing their QC
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Rapid QA response
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Less downtime.
Less QC rejects
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Woodmode - on
profile sanders belts breaking, reduced productivity by 30% after
switch no lost time due to belt breakage
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Describe how
you remove cross grain sanding on doors/product
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Cross
scratches are constant issues in finish
department
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Breadth of
product offering. Helping woodworker
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Multiple
products to solve your specific problems or
needs
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Traditional
manufacturing orbital doors changes disc 2 per door. We
brought our material that does 10 doors per disc, 20:1
savings
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Describe any
sanding machine problems that are chronic
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Tried everyone
else's belts. Chatter persists. Cant eliminate
problems
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Over 100 types of
joints
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100 ways to
skin the cat. Many machine problems
alleviated
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Table
manufacturer had chatter at the strobe sanders we brought them our
Uneejoint #69 and fixed the problem
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Describe how
your company prefers to purchase supplies like
abrasives
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We have
continuous stock outages
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Multiple
varied Uneepurchasing Models
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Eliminate stock outages
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In an account
in State College they experienced shortages. We implemented a
consignment agreement with no shortage or downtime
since
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Tell me some
of the issues your hand sanders encounter
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Hand fatigue.
Carpel Tunnel
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Ekasand orbital sander
|
More
efficient. Increased productivity
|
Gibson guitar
has switched 25 sanders with less hand fatigue, less carpel tunnel
claims and employees are much happier
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Tell me what
issues you are experiencing with dust in the sanding
room
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Dust on
working machine and on workers
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Unee-stat anti static
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Less dust.
Improves finish. Improved belt life
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Hi-Tech was
using standard a/o and had dust switched to Eka 1000 thus issues
went away
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Tell me about
the recent problems you have experienced with chatter
marks
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Chatter
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Uneejoint T71
Top Tape Joint
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Improved finish
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Custom had
major issues with chatter. Switched to Eka 1000 with T71
joint. The chatter went away
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Tell me where scratches are coming
from
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Deep scratches
and inconsistent finish
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Unee Wet or Dry 991A
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Improved
finish. Consistent scratch
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Churchill had
used 4mm/Merke. Switched to 991A and the scratch problem went
away
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Describe any
dust control issues you may be experiencing
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Dust on the
work place or in the finish
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In grain
antistatic abrasive properties
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Less dust
environmentally friendly
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Lumber
Liquidators: Customer ABC had one person/ shift blowing dust off
the work place with our abrasives we eliminated the labor and saved
labor costs
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Describe any issues with supply
flow
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Product
availability in house at all times
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Personalized
Inventory Control
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Never run out of
product
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Customer ABC
ran out of product. We instituted consignment/monthly
billing. Therefore, no down time and product was always
available
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Describe any
problems keeping a consistent finish. What's you re- work
percentage?
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Wood grain tear out
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Acme specialty
abrasives for wood
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Consistent
finish higher standard of quality
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Customer ABC
had large percentage of open grain when they use our products there
were less defects and less time spent reworking which produces cost
savings
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Describe what
areas you are currently having issues pertaining to
sanding
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Chatter and
other manufacturing issues
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Experienced
abrasive specialists
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Quick problem
solving abilities/ quick response
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Customer ABC
had problems with swirl marks. They were not running propper
RPM and dust extraction was not sufficient. We came in
quickly and fixed the problem
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Tell me about your reject
rate
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Chatter marks
on finished product
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Br Joint
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No chatter and
superior finish
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Mold Sanding.
Engineered custom tape without joint. Increased belt usage by 50%
with improved quality of finish
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How have you
been impacted by poor delivery and associated production
shutdowns?
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Having to wait
for late shipments. Poor delivery. Production
shutdowns
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Shock and awe service
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Quick delivery
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Production
shut down due to late delivery. We provided our local stock
program resulting in same day delivery. Customer saved $6K per
month with no production shutdowns
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Describe some
of the issues you have had with finish?
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Excessive
stain costs and uneven scratch lines
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Unee-form
consistent grain
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Superior
finish. Close uniform scratch pattern
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Customer did a
lot of hand sanding to repair grain scratches. Utilize unee-
form grain abrasive. Saved $500K per year in product
costs.
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Tell me about
poor environment dust issues you are having
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Excessive dust
on the machine and in the workplace. Poor work
environment
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Antistatic and
predust A/S technology
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Eliminate dust
buildup on work place. Eliminate electric
shock
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Custom had
dust problems. Now has safer environment and reduced fire
risk
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