Common Problems
graphic
Use this chart to present to your prospect on a sales call, along with your agenda.  This can be presented in person and/or emailed ahead of time.  Ask your prospect to review the list and respond with any feedback; specifically on whether they share the same problems or concerns.
Common Problems Our Clients Experience
 
 
Problem
Need Improvementgraphic
1
Bad quality due to black shedding
 
 
2
Downtime causing employee absences.
 
 
3
Tear out.  Rough finish due to ceramic grain
 
 
4
Excessive downtime due to change overs
 
 
5
Current supplier lets us down by not fixing their QC
 
 
6
Cross scratches are constant issues in finish department
 
 
7
Tried everyone else's belts.  Chatter persists.  Cant eliminate problems
 
 
8
We have continuous stock outages
 
 
9
Hand fatigue.  Carpel Tunnel
 
 
10
Dust on working machine and on workers
 
 
11
Chatter
 
 
12
Deep scratches and inconsistent finish
 
 
13
Dust on the work place or in the finish
 
 
14
Product availability in house at all times
 
 
15
Wood grain tear out
 
 
16
Chatter and other manufacturing issues
 
 
17
Chatter marks on finished product
 
 
18
Having to wait for late shipments.  Poor delivery.  Production shutdowns
 
 
19
Excessive stain costs and uneven scratch lines
 
 
20
Excessive dust on the machine and in the workplace.  Poor work environment
 
 
 
 
 
 
The Philosophy and Mechanics of Selling