The Second-Best Compliment

by Elizabeth Frederick

We always say the best compliment a client or former client can give you is a referral – it means they were so happy with your service they are willing to recommend it to a friend.

Well, if a referral is the best compliment, repeat business has to be second best.

This week has been a crazy one at CFS – we’re heavily involved in the Exploration phase of a new client engagement, and we’re continuing to offer our highest level of service to our other clients.  On top of that, it’s been a busy week in sales!

We moved forward with Terms of Engagement for three prospects, and we developed a Confirmation Document (proposal) for another one.  The best part?  All four of these prospective clients are actually past clients who have come back for new projects!

We do our best every day to help our clients improve sales, and we always strive to provide excellent customer service.  It’s immensely gratifying to see that our clients have valued our efforts and are willing to invest in new projects with us.

Thank you to all of our current and former clients!  We’re honored to work with you.