Events
Are you a sales rep who's tired of books and blogs and wants sales training that's interactive?
Are you a sales manager or small business owner unable to offer sales training to your small team?
Have you trained your team in the past, but realized that your new hires are missing fundamental techniques?
Service Is Child’s Play
by Charles Bernard
When I was running sales at my systems integration company, NETLAN, we went through a period of friction between sales and engineering. We got into the email wars where someone in one department would blast someone in the other department and make sure that plenty of other people were copied on the emails, including the respective department heads. The problem got out of control, and eventually we called a meeting.
The tension in this particular case did not get resolved through a simple meeting, so we had to come up with something else.
